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Discussion Starter · #1 ·
Our washer developed a leak, in other words after filling the bottle it would be empty in just a few days... Frustrating on a trip, especially if you drive through bugs in the summer. Anyway I was moving from the Phoenix area to the Bullhead City area of Arizona so took the car in to Mazda to have it serviced. I also asked them to check the washer. They did the service and told me I needed a new washer bottle and they would have to order it in... Total bill for the new reservoir repair would be $205.00!

I finished the move to BHC and ordered in a bottle for 30 bucks or so. Paid a shop $70.00 to install the same, only to find out that Mazda lied; my problem was the washer pump or the grommet, my reservoir bottle was fine. Now I have ordered the needed parts from:


I believe the shop will put these in for no additional charge but if they don't I can't blame them as they replaced what Mazda said to... Wish us luck as this is our long trip car what with the fuel economy etc. definitely better than my truck LOL. Hope this helps if any of you encounter the same problem.
 

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Discussion Starter · #2 ·
UPDATE: don't order from the above parts house. The shipping is very high and shipping is SLOW. Still haven't got the parts yet. Color me not happy.
 

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Discussion Starter · #3 ·
UPDATE#2: Finally got the pump and the new grommet. Since the old washer pump worked it appears that in reality the only thing our car needed was the 3-4 dollar pump grommet, sigh. Hopefully this annoying issue is behind us. Hopefully this will be helpful to others.
 
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Discussion Starter · #4 ·
UPDATE #3: It has been 3 months and the problem remains fixed. Of course I am storing a perfectly good reservoir bottle. Thanks CardinaleWay Mazda in Peoria, AZ...
 

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Our washer developed a leak, in other words after filling the bottle it would be empty in just a few days... Frustrating on a trip, especially if you drive through bugs in the summer. Anyway I was moving from the Phoenix area to the Bullhead City area of Arizona so took the car in to Mazda to have it serviced. I also asked them to check the washer. They did the service and told me I needed a new washer bottle and they would have to order it in... Total bill for the new reservoir repair would be $205.00!

I finished the move to BHC and ordered in a bottle for 30 bucks or so. Paid a shop $70.00 to install the same, only to find out that Mazda lied; my problem was the washer pump or the grommet, my reservoir bottle was fine. Now I have ordered the needed parts from:


I believe the shop will put these in for no additional charge but if they don't I can't blame them as they replaced what Mazda said to... Wish us luck as this is our long trip car what with the fuel economy etc. definitely better than my truck LOL. Hope this helps if any of you encounter the same problem.
Hi. We have a CX3 that has also developed a leak in the reservoir. It appears that Mazda has recognised the access issues and have replaced the full body panels underneath the front bumper with a small panel. I have yet to remove the existing washer but it does appear to be not that difficult. Comments!!! Jim
 

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Discussion Starter · #6 ·
Hi. We have a CX3 that has also developed a leak in the reservoir. It appears that Mazda has recognised the access issues and have replaced the full body panels underneath the front bumper with a small panel. I have yet to remove the existing washer but it does appear to be not that difficult. Comments!!! Jim
Ours proved to be leaking at the rubber grommet. A cheap fix unless Mazda tells you that you need the whole works...
 

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I have just joined the forum, after searching for answers to problems with the windshield wiper reservoir and thinking there may be a crack, it appears this could be just the tip of the proverbial iceberg and it could be any number of other issues. Being of an age that is an easy target for overcharging I am skeptical about what the Mazda mechanic tells me is the problem and haven't found an independent garage that is completely trustworthy either. I have a 2017 Mazda CX3, a COVID-19 purchase bought off the lot and have since learned what should have preceded purchasing a used car such as having it checked by an independent garage prior to signing the papers and the expensive lesson learned after having rear brakes replaced after the warranty was expired. I'm not sure what question I'm asking except for maybe how to avoid replacing parts that don't address the problem and whether I should just take it to the independent mechanic to have the problem assessed and to go with knowledge that it may be a simple grommet and not the entire reservoir needing replacement. I live in the NE and winters are messy so a clear windshield is essential.
Thanks
 

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Discussion Starter · #8 ·
I have just joined the forum, after searching for answers to problems with the windshield wiper reservoir and thinking there may be a crack, it appears this could be just the tip of the proverbial iceberg and it could be any number of other issues. Being of an age that is an easy target for overcharging I am skeptical about what the Mazda mechanic tells me is the problem and haven't found an independent garage that is completely trustworthy either. I have a 2017 Mazda CX3, a COVID-19 purchase bought off the lot and have since learned what should have preceded purchasing a used car such as having it checked by an independent garage prior to signing the papers and the expensive lesson learned after having rear brakes replaced after the warranty was expired. I'm not sure what question I'm asking except for maybe how to avoid replacing parts that don't address the problem and whether I should just take it to the independent mechanic to have the problem assessed and to go with knowledge that it may be a simple grommet and not the entire reservoir needing replacement. I live in the NE and winters are messy so a clear windshield is essential.
Thanks
See my post above. ours was leaking at the rubber grommet between the filler neck and the reservoir... Cheap fix. If yours needs the actual reservoir PM me I have the original that was NOT leaking. Can sell if you need.
 

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See my post above. ours was leaking at the rubber grommet between the filler neck and the reservoir... Cheap fix. If yours needs the actual reservoir PM me I have the original that was NOT leaking. Can sell if you need.
Ok thanks. I had refilled the tank to the top just last week and it was empty by yesterday so it may be more than the grommet. When I checked it earlier today the neck of the tank was a little wobbly at that connection but not sure if the entire tank would be empty if it's just a leaky grommet. The car is going for an oil change this week so will have the problem checked out then.
 

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Discussion Starter · #10 ·
Ok thanks. I had refilled the tank to the top just last week and it was empty by yesterday so it may be more than the grommet. When I checked it earlier today the neck of the tank was a little wobbly at that connection but not sure if the entire tank would be empty if it's just a leaky grommet. The car is going for an oil change this week so will have the problem checked out then.
Good luck. I took mine to Mazda for an oil change and had them check out this. They said the whole unit had to be replaced to a tune of over 200 dollars. I had an independent shop replace the reservoir, still it leaked out. The shop determined it was the grommet, so I got one and they installed it almost 2 years ago and no leaks since. Good luck with yours! Keep us posted.
 

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I was quoted over AUD300 to have the reservoir and pump replaced for the same problem. As I’m a female who has experienced a dealership’s misquoting many times I was very distrustful of this particular quote. Seems I’ve done myself a bit of a favour by googling this issue and will address it with a mechanic who might do the right thing by me. If it does need replacing I’ll let you know and order a reservoir from Glen. I wonder how much it would cost for freight to Australia? 🤔
 
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