A theme when chasing repairs under warranty is, the dealer often seems reluctant to do it.
What I don't understand is, when something is repaired under warranty does not Mazda absorb the cost (not the dealer)? If that's correct, why are some dealers reluctant to do the work.
Might it be that dealers get some type of "bonus" if they don't put in warranty claims, or, a "penalty" if they do?
I'm not referring to situations like the one Cyclone found himself in with the tow bar. It's not rocket science to have reversing sounds muted when a trailer is hooked up to the back of the car. I'm not saying a switch that needs to be used manually anytime a trailer is used. I'm saying, that an automatic switching arrangement CAN be incorporated into the wiring harness.
And, I understand that Mazda has such a harness. For the dealer to say they don't know about it is bs.
Anyway, back to the warranty question. Can anyone put my curious mind to rest?
What I don't understand is, when something is repaired under warranty does not Mazda absorb the cost (not the dealer)? If that's correct, why are some dealers reluctant to do the work.
Might it be that dealers get some type of "bonus" if they don't put in warranty claims, or, a "penalty" if they do?
I'm not referring to situations like the one Cyclone found himself in with the tow bar. It's not rocket science to have reversing sounds muted when a trailer is hooked up to the back of the car. I'm not saying a switch that needs to be used manually anytime a trailer is used. I'm saying, that an automatic switching arrangement CAN be incorporated into the wiring harness.
And, I understand that Mazda has such a harness. For the dealer to say they don't know about it is bs.
Anyway, back to the warranty question. Can anyone put my curious mind to rest?