[fazze]

Trying to find out why display shows music plays from USB & my iPhone 6 Plus but there is no sound. Volume on car & iPhone turned to max. If I change the setting for bluetooth to phone only, then the sound works with the usb. Talking to the local Mazda dealer, they said they can't answer over the phone, so I have to bring it in; might need an update. Wondering if that's just the way the system works? Can't have both BT enabled music & USB to play music? Hate to take it in for them to tell me the same thing. Help please...

2016 Cx3

 

[Vipre77]

I connect my iPhone 6S plus with both BT and USB at the same time almost every day. Did the same with my iPhone 5S before that. Sounds to me like either faulty head unit or a bad firmware flash.

 

[fazze]

Thank you!

Vipree77, thank you for the advice. I'll take it to dealer this week & post results.

 

[Vipre77]

Just had another thought. Could be a bad USB cable. Have you tried swapping cables?

 

[anchorman]

.....and that you have the right USB selected.

 

[fazze]

Just had another thought. Could be a bad USB cable. Have you tried swapping cables?

Yes

 

[fazze]

.....and that you have the right USB selected.

Yes