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25 Posts
I've had this vehicle (2019 Mazda CX-3) for 1 yr. now--less than 10,000 miles. I went to a store the other day (temp around 56F I think).
I didn't have the defrost on, just a fan perhaps. Everything was fine when I went into the store but approx. 30 mins.
later there was an approx. 14" horizontal crack! No sign of any stone having hit it, nor did I experience that while
driving. The crack starts on the left (from the left metal support) and is about eye-level. I've contacted 2 dealers who have not
been helpful whatsoever in admitting that this should be taken care of under my basic warranty. (The warranty does not
exclude glass, in the writing of the warranty.) Also, I consider this to be a defect. I see many people experiencing the
same thing with these vehicles, sometimes needing to replace the windshield again in a few months! Apparently in
the past years all mfrs., I believe, have gone to thinner glass and using it as part of the structural integrity of the vehicles.
Really? What kind of engineering is that? I want to know other people that have had this issue. If Mazda won't do this
as a good business measure, we may need to band together to make them do the right thing. Plus, they need to re-engineer
this and make the glass thicker and/or the metal structure stronger...it doesn't take a rocket scientist to figure that out. I have
liked Mazda in the past, too, (prior owner of another Mazda) but now I'm wondering if I should get a good used car without
such issues. Don't give me high-tech stuff and then cheapen it like this--safety-wise, etc. Disgusted Mazda owner.
I didn't have the defrost on, just a fan perhaps. Everything was fine when I went into the store but approx. 30 mins.
later there was an approx. 14" horizontal crack! No sign of any stone having hit it, nor did I experience that while
driving. The crack starts on the left (from the left metal support) and is about eye-level. I've contacted 2 dealers who have not
been helpful whatsoever in admitting that this should be taken care of under my basic warranty. (The warranty does not
exclude glass, in the writing of the warranty.) Also, I consider this to be a defect. I see many people experiencing the
same thing with these vehicles, sometimes needing to replace the windshield again in a few months! Apparently in
the past years all mfrs., I believe, have gone to thinner glass and using it as part of the structural integrity of the vehicles.
Really? What kind of engineering is that? I want to know other people that have had this issue. If Mazda won't do this
as a good business measure, we may need to band together to make them do the right thing. Plus, they need to re-engineer
this and make the glass thicker and/or the metal structure stronger...it doesn't take a rocket scientist to figure that out. I have
liked Mazda in the past, too, (prior owner of another Mazda) but now I'm wondering if I should get a good used car without
such issues. Don't give me high-tech stuff and then cheapen it like this--safety-wise, etc. Disgusted Mazda owner.