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Hi All,

First time poster and a bit of a long time lurker.

I have been having an issue with my rear seat belts for a few months but now have come to a problem.

Originally when I would have people in my back seats the seat belt's......either side didn't seem to matter, would stay some what elongated after use for hours or even a day on the worst case then would slowly recline and be back to normal. As I don't have people in my back seat all that often this wasn't too much of an issue just annoying.

Now just over a week ago I had 2 people in my back seat and have got an issue, One seat belt never reclined and is now locked fully extended as the passenger wasn't sure what was going on then yanked it all the way out on his way out and it is locked in place even if I try feed it back in slowly.......It was go back in but if you pull it just all comes out again and never reclines. The other seat belt is having the same issue as previous but now doesn't fully recline it still has slack in it (more so then usual). I have searched high and low and am unsure if this is some sort of easy fix that I cannot figure out? I have read about the autolocking for the baby seat but cannot see how to unlock it etc.

Is there something I am missing that will unlock my seat belt? I can't seem to fix either of them. The other thing is how do I get the back compartments where the seat belt mechanism is held apart so I can look at the mechanism and inspect any damage? I don't want to go to my dealer just yet as they charge arm's and legs so want to attempt to fix myself before going to them.

Thanks in Advance,
Brendan
 

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Hello Brendan,

I had they same issue with both the rear seat belts. My car has just gone out of the three year warranty when this happened. I booked the car in at a Mazda dealer where I bought it from new. Both the seat belts were replaced under a Mazda Australia warranty. It seems like this could be a possible recall for the CX-3's as it is a very serious safety issue in my opinion.

Cheers
Jan
 

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One of my rear ones has just done the same thing. My car is 5 years old but this seems like a major safety issue to me. I've never had this problem in any other car and I've even had vintage ones.
I am worried this failure could happen in an accident to the other seat belts.
Will contact Mazda and let you know what they say.
 

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Did anyone have any luck having mazda fix this out of warranty? My 2016 cx3 has just done this exact thing and has been out of warranty for a year...
 

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Hi Jade,
My 2015 CX3 rear passenger seatbelt stopped retracting a couple of weeks ago.
After advice from my mechanic I sent the below email to Mazda via their online form. Someone called Jade (coincidence) called me withina few days from Customer Service and asked me to take it to be diagnosed. They fixed it that day at no cost. Interestingly, the guy said the car had already had a seatbelt fixed, but wouldn't/couldn't tell me which one. This is clearly an issue for the car, but one it looks like they're prepared to deal with.

Message sent via Mazda website contact form:

"Hello,
I bought a 2015 Mazda CX3 last year from a private seller and have been loving the car.
Yesterday the rear passenger seat belt failed with normal use. It won't retract and is now fully extended.
I rang the local Mazda service centre who said it was out of warranty and it would cost approx $650 to replace.
I tried ringing Mazda Australia on the 1880 number and selected a call back but as yet haven't received one.
I took it to my mechanic this morning who said he could replace it but that it shouldn't have failed like this at this age, and told me to contact the manufacturer.
I've seen that other people have had the same issue, and as seatbelts are a vital piece of safety equipment in the car, am concerned that the others may fail which could be fatal in any kind of accident.
I have children who need to be able to use this seatbelt, and am keen to resolve this as soon as possible.
Thank you in advance for your assistance. "

Hope this helps you Jade :)
 

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Ahh thank you!! I shall give this a go tomorrow :) hopefully they do a "good will" warranty fix.
 
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