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MZD commander knob/controls not working & entertainment option not working

10841 Views 7 Replies 4 Participants Last post by  adfadavid82
Hi i just bought a japan mazda cx-3 year 2015
The knob control(incl mute, volume, favorite) dont respond. On the touch screen all menu options works but entertainment doesnt open anything. Please advise what i can do
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Welcome to the Forum.

I would first say reset the MZD Connect system (info on how is on this forum somewhere, I know for my car, the button combination was different from the USA derivitive).

Failing which, it may be faulty buttons or most likely the connection of the controls to the MZD connect system.
Are you sure that you system hasn't been modified before and just not put back properly?
Check you firmware details etc. I've seen multiple 'guides' where people remove all the MZD connect parts to modify/hack them.
It may just be worth while going to a dealer to have them test and tell you, may involve a cost.

Hope it helps.
I’ll lookup how to reset the mzd. I havent loosen anything so i cannot check cable or connectors. But i dont think it was modified.
I doubt a dealer can check the jdm version
Resetting didnt help i suspect the TAU unit has a problem
Hi
Thank you

I found the issue there was 1 cable cut for some reason near the glove compartment.

All is working
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Hi
Thank you

I found the issue there was 1 cable cut for some reason near the glove compartment.

All is working
hi .
if u dont mind can u show anything where is that wire u found cut .
im having the same issue and i replaced everything from another car and still the commander not working or no lights on it . thx
hi . if u dont mind can u show anything where is that wire u found cut . im having the same issue and i replaced everything from another car and still the commander not working or no lights on it . thx
Hi, I have a Cx5 2016 had a little accident, a motorcycle strike the rear left part, today I went to workshop to puck my car, I found that the knon control not work. Do you have some idea?
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