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Discussion Starter #1
Hi Everyone,
I've been following the forum for the last few months- the information has been very beneficial. We picked up our new CX-3 on Saturday - Soul Red, black interior, FWD with the iActive Sense package. We have been really enjoying it. Our only issue is that some of the iActive Sense items don't seem to be working - the dealership tried to show us how the smart city breaking works using their normal method (placing a barrel in the path) but it didn't work. We are taking it back tomorrow so that their expert can look at it.
 

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I tried it as well and it did not appear to work but I think the problem is, you need something larger like several big boxes maybe.
Also make sure it is enabled in the setting.
 

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Definitely possible that it isn't working perfectly, I'm sure the expert will be able to figure that out for you. Just don't drive it at a person to prove that it works. I saw a video of a Volvo doing this and, while no one got hurt, let's just say that it wasn't very impressive.

Great to have you on the forum. Thanks for posting a picture and let us know how the expert analysis goes.

Cheers!
 

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Discussion Starter #7
There was an update for the infotainment unit - this resolved the issue with the turn by turn directions not showing in the head's up display and a few things with the lane departure. The lane departure would beep when we set it rumble and vice versa - it also seemed to not work consistently but it is hard to tell on the city streets because some of the lines are faded/non-existent. From what they can tell, the braking features are working. They said that in the 2016 models the barrel isn't a good test - it needs to be larger. I think we'll try the boxes when we have time.

The service experience at the dealership was positive. We expect to have a few kinks to work out given how new the car is - this was the first GT they had with the iActiveSense package.
 

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From what i've read and experienced, service at Japanese car dealerships are usually the best especially in comparison to American car maker dealerships.
 

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The Japanese and the Koreans are very good with customer service. And Jaguar also does a good job. Is that package that you got installed by the dealer? Is that why there are issues?
 
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