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Hmm! I tried the update and was informed that since my car was purchased in Nov. 2016, I would have to pay for the update.

NO THANKS!!!

I'll just dig out my old Garmin Nuvi that has free lifetime map updates.
 
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Hmm! I tried the update and was informed that since my car was purchased in Nov. 2016, I would have to pay for the update.

NO THANKS!!!

I'll just dig out my old Garmin Nuvi that has free lifetime map updates.
I guess your car was one year old when purchased in Nov 2016? Otherwise, the upgrades are free for 3 years as per this extract from the Mazda Connect CA page :-

"To be sure your Mazda Connect always has the latest updates, use the Mazda Toolbox to view and download available updates and content, including complimentary map updates for three years, commencing when the vehicle has traveled 100km (63 miles) with the SD card inserted."

Mazda Connect
 

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Discussion Starter · #7 ·
Yes something is amiss you should have free updates for 3 years! Ours expires in Jan 2019. By the way, what do they charge for the update? Never seen anything on the prices...
 

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I think it's a typo. He bought his around the time that I bought mine. it's a 2016 but purchased late 2015.
Based on what I saw for 3 years , they should pay us to do their occasional updates.
Google, Yahoo and Garmin ,to quickly name a few that come to mind, are free with regular updates. If somebody decided to actually spend money on the Mazda update, it looks to be less expensive to buy another SD card from eBay.
Now that Mazda finally decided to make Apple CarPlay/Android Auto available, likely a matter of time before their inferior system is discontinued.
..........and again based on CarPlay/Android Auto , Mazda will likely try to find a way to make the consumer pay for their lack of foresight.

didn't want to go bigger but the 2019 Toyota Rav4 trail edition may be next - not totally convinced to leave Mazda but still pissed about the fiasco of innuendo and leading customers to believe a minimal update for apple/android
 
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I am one of those cranky old guys stuck on past technology with no intention of jumping aboard the newest Internet stuff. I don't have a smartphone and never intend to get one but I have a much handier clamshell dumb cellphone which works very well at what it is supposed to do, and nothing more. I will be staying out of the CarPlay fad. I am OK with basic GPS technology, but I resent having to pay for regular updates to the maps that Mazda requires.

And yes, I bought my 2016 Mazda CX3 in November 2015 and my warranty is calculated from that time.
 
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Just for information I logged into the Mazda Toolbox Map server and was quoted $138 (US) for a 3 year map update. To me (one who is never going to get a SMARTphone) that price is not terribly onerous. I just thought I'd let everyone know what it is going to cost to do the map update Mazda's way.
 
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Just for information I logged into the Mazda Toolbox Map server and was quoted $138 (US) for a 3 year map update. To me (one who is never going to get a SMARTphone) that price is not terribly onerous. I just thought I'd let everyone know what it is going to cost to do the map update Mazda's way.

I hope those owners in CA/USA get better service than those in Europe. When I last checked a week or so ago, there was still no new update - the last one was in May 2018! When my 3 year free updates ends in a few months time, I certainly won't be buying a further subscription.

On the Europe Infotainment page it states :-

3 year map update subscription:

Get the latest map to update your existing map or extend the coverage of your navigation device. Visit back regularly to download all the released map updates during the next 36 months (maximum 2 updates per year) for free and install them to the same navigation device.

183.50 EUR [I make that either Canadian $278 or US $209 or £161]

NB: Maximum 2 updates per year can be interpreted as 0, 1 or 2 by my reckoning so not worth the cost imho
 

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Discussion Starter · #14 ·
Just for information I logged into the Mazda Toolbox Map server and was quoted $138 (US) for a 3 year map update. To me (one who is never going to get a SMARTphone) that price is not terribly onerous. I just thought I'd let everyone know what it is going to cost to do the map update Mazda's way.
Thanks, Geezer! This is information I have been wanting. I will not use my smartphone, screen too small and Google Maps has taken me some strange places... YMMV. $138. for 3 years does not sound bad to me either. My Nissan Frontier updates are $149. per YEAR. My wife's CX NAV will expire this month so assuming she does not trade it in I will purchase the update package.
Thanks again.
 

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Discussion Starter · #15 ·
Here is an update: my wife's CX NAV maps expired on January 16 or so. I renewed via the Mazda Toolbox and the price was $135.75 USD. In addition, I figured they would tack the 3 years on the expiration date but no, it started NEW from now!

Just information, $45.00 or so per year is not bad and we DO like the Mazda NAV system.
 

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Here is an update: my wife's CX NAV maps expired on January 16 or so. I renewed via the Mazda Toolbox and the price was $135.75 USD. In addition, I figured they would tack the 3 years on the expiration date but no, it started NEW from now!

Just information, $45.00 or so per year is not bad and we DO like the Mazda NAV system.
Wish those were the prices in Europe. Here we pay approximately US$ 127 for 1yr or US$ 205 for 3 years map update subscription via the Toolbox.
 

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Just for information I logged into the Mazda Toolbox Map server and was quoted $138 (US) for a 3 year map update. To me (one who is never going to get a SMARTphone) that price is not terribly onerous. I just thought I'd let everyone know what it is going to cost to do the map update Mazda's way.
To this 67 year guy guy who does have a smartphone $138 for a 3 year map update IS terribly onerous, it's a ripoff. Just buy a new SD card off eBay, a quick search finds them as low as US$40, less than 1/3rd the price of a map update alone, and a new card comes with a 3 year subscription.

I bought my 2016 CX-3 in Sept. 2017, it didn't have a navigation card so I bought one off eBay for under $50. I just did the Dec. 2018 update and it said my subscription was good through Nov. 2020, I'll just buy a new SD card when it expires.
 

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To this 67 year guy guy who does have a smartphone $138 for a 3 year map update IS terribly onerous, it's a ripoff. Just buy a new SD card off eBay, a quick search finds them as low as US$40, less than 1/3rd the price of a map update alone, and a new card comes with a 3 year subscription.

I bought my 2016 CX-3 in Sept. 2017, it didn't have a navigation card so I bought one off eBay for under $50. I just did the Dec. 2018 update and it said my subscription was good through Nov. 2020, I'll just buy a new SD card when it expires.
I think you'll find that only works the first time round. I've seen those SD cards advertised on eBay with a bold comment that "PROVIDING YOUR CARS VIN NUMBER HAS NOT ALREADY USED THE FREE 3 YEARS PREVIOUSLY". So it seems when your 3 years is up your options are either :-

1) Pay the $40-$50 from an eBay seller and take a chance it will work
2) Pay Mazda their price for 3 year map updates
3) Use an app on a smartphone, with Apple CarPlay or Android Auto if you want to utilise the infotainment screen rather than the phone display
4) Buy a standalone sat nav unit with free map updates at a cost cheaper than Mazda charge for their map updates
 

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I think you'll find that only works the first time round. I've seen those SD cards advertised on eBay with a bold comment that "PROVIDING YOUR CARS VIN NUMBER HAS NOT ALREADY USED THE FREE 3 YEARS PREVIOUSLY". So it seems when your 3 years is up your options are either :-

1) Pay the $40-$50 from an eBay seller and take a chance it will work
2) Pay Mazda their price for 3 year map updates
3) Use an app on a smartphone, with Apple CarPlay or Android Auto if you want to utilise the infotainment screen rather than the phone display
4) Buy a standalone sat nav unit with free map updates at a cost cheaper than Mazda charge for their map updates
Ah, good point - I just did the Dec. 2018 update and the Mazda Toolbox app does display your VIN #. To my thinking they should give you the updates when you buy a new SD card, after all those cards can be damaged, but I wouldn't put it past them to say "sorry, you new card isn't eligible for updates for this vehicle/VIN". In that case I may give Android Auto a try. I haven't tried as I'm cheap and don't talk on phone that much so I use Tracfone pre-paid and have to buy data reloads.

But then I wonder how important the updates are? There are new residential roads frequently in suburban developments, but the primary roads you use to get from point A to point B don't change very often. I only did the update because I'm having problems with my LCD display panel and thought there might be a remote change the navigation update might help.
 

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Ah, good point - I just did the Dec. 2018 update and the Mazda Toolbox app does display your VIN #. To my thinking they should give you the updates when you buy a new SD card, after all those cards can be damaged, but I wouldn't put it past them to say "sorry, you new card isn't eligible for updates for this vehicle/VIN". In that case I may give Android Auto a try. I haven't tried as I'm cheap and don't talk on phone that much so I use Tracfone pre-paid and have to buy data reloads.

But then I wonder how important the updates are? There are new residential roads frequently in suburban developments, but the primary roads you use to get from point A to point B don't change very often. I only did the update because I'm having problems with my LCD display panel and thought there might be a remote change the navigation update might help.
Providing the SD card can still be recognised by Toolbox, then there is a Restore option that allows the navigation data to be recovered. However, you first need to have made a Backup (it only takes seconds, if that, and must just be merely a flag setting?) and this can be done via the Settings -> Manage -> Backup your device section option within the Toolbox software. I expect you've already done this when carrying out the update process as it does prompt to make a backup prior to actioning the update. The How-To-Guide for Toolbox does say :-

"It is suggested to make a backup in at least the following cases: - right after you acquire your system; - before using Mazda Toolbox to update your navigation software and its content; - after updating your system"

If the SD card is damaged such that Toolbox doesn't recognise it, I would hope Mazda would provide a replacement for free if it had been originally purchased via them.

Regarding the updates themselves, I've found it can take a year or more before even primary road changes are fed into updates. Note that if Mazda USA is anything like Mazda EU then the first 3 years just covers "free map updates for three years". This means nothing really as it is not committing them to a minimum of so many updates a year! When I bought my car back in 2016 then the Mazda UK site did say updates would be 3 times a year. How times change lol. Note that if I were to extend my cover for a further 3 years then according to Mazda UK now this would give me map updates at the rate of a "maximum 2 updates per year". Again, meaningless as it could mean 0, 1 or 2 updates a year by my understanding :( So I haven't bought a further the 3 years extension at their high price and will just regurgitate my old stand alone Garmin unit with a further update at quarter of the cost.
 
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