GPS Navigation updates - Mazda CX3 Forum
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post #1 of 9 Old 01-08-2019, 06:02 PM Thread Starter
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GPS Navigation updates

I bought my mazda used and it came with Navigation SD card. The map is not up to date and I read that you get 3 years of free maps. I pulled the SD card out (Map is from 2016) and tried to up date using the Mazda Toolbox, however software said no updates available for this device even though there is 2018 Q4 map available. So, I bought a new SD card from ebay however, it also says no updates availalble for this device. I had to put SD card in vehicle before Mazda Toolbox could read it. So, it looks like the 3 years is tied to my vehicle not the SD card.

I emailed Mazda Toolbox support and they came with the following:

Hello Steve,

Thank you for reverting us at Mazda Handsfree Support.

No, buying of new SD card will not include 3 years map update you need to purchase a new maps subscription for it.

Anyone now how to get around this, or am I stuck buying the expensive subscription update from Mazda Toolbox?

Thanks
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post #2 of 9 Old 01-10-2019, 07:54 PM
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Quote:
Originally Posted by steve045666 View Post
I bought my mazda used and it came with Navigation SD card. The map is not up to date and I read that you get 3 years of free maps. I pulled the SD card out (Map is from 2016) and tried to up date using the Mazda Toolbox, however software said no updates available for this device even though there is 2018 Q4 map available. So, I bought a new SD card from ebay however, it also says no updates availalble for this device. I had to put SD card in vehicle before Mazda Toolbox could read it. So, it looks like the 3 years is tied to my vehicle not the SD card.

I emailed Mazda Toolbox support and they came with the following:

Hello Steve,

Thank you for reverting us at Mazda Handsfree Support.

No, buying of new SD card will not include 3 years map update you need to purchase a new maps subscription for it.

Anyone now how to get around this, or am I stuck buying the expensive subscription update from Mazda Toolbox?

Thanks
I'd like some information on this as well. I bought a 2016 CX3 in Nov 2015 and found out that the map on my SD card was at the end of its life. To get a new 3 year update I have to go through the same procedure as you. I am not sure how much it costs to update so I am also wondering if anyone has taken this route and how much were you charged?

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post #3 of 9 Old 01-11-2019, 02:04 PM Thread Starter
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Well, do not buy a new SD card from Ebay. It did not work for me. I bought one for about 100 dollars (not tied to previous VIN number) however like I stated in the original post same problem with a new SD card. One option is buy the updates from Mazda Toolbox but is over 100 for one year. Would rather but a standalone GPS with lifetime support then give Mazda 100 per year for new maps.
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post #4 of 9 Old 01-11-2019, 08:04 PM
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Hmmm...maps tied to the VIN date hey?
This is good to know.
So far I got one from Ebay for my 2018 CX-3 and have had no problems. I'm actually updating it, finally, as I type.
The second one I got was for my brother in law who just got a 2017 CX-5. Same thing with no issues.
I guess we'll find out in a couple years for sure lol.

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post #5 of 9 Old 01-14-2019, 01:41 AM
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That why I opted for Apple carplay I like the navigation better on the I phone and donít have to pay for updates.Apple car play is not cheap but there are benefits to it.

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post #6 of 9 Old 08-21-2019, 01:04 PM
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late chiming in on this thread.
was looking to buy ebay sd card for gps.
i do not understand about updates after 3 years.
does it mean that the sd card stops working or any new
address, location or direction would not be found.

thanks
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post #7 of 9 Old 08-21-2019, 08:19 PM
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Quote:
Originally Posted by sarasube View Post
late chiming in on this thread.
was looking to buy ebay sd card for gps.
i do not understand about updates after 3 years.
does it mean that the sd card stops working or any new
address, location or direction would not be found.

thanks
The card continues to work.
If you wish to have updates , a fee is required.

I suspect in the world of planned obsolescence with more people (such as myself ) choosing an Android Auto/Apple Car play option, the paying customer base will dwindle thus the infamous "no longer supported" is inevitable.

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post #8 of 9 Old 08-22-2019, 12:33 PM
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I updated my wife's NAV. The cost for 3 additional years was $138.00. Not bad IMHO. My Nissan is a lot more by the year. Just purchase the map update through Mazda Toolbox and they extend you three years.

Glenn

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post #9 of 9 Old 08-23-2019, 07:32 PM
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That $138.00 for 3 years is reasonable considering that the Toyota dealer wanted $169.00 for a new map DVD for my wife's 2011 RAV4.

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