Regarding an upcoming Recall 9916H - Mazda CX3 Forum
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Old 09-21-2016, 06:50 AM Thread Starter
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Regarding an upcoming Recall 9916H

This is just a heads up and clarification on a new recall being issued (currently US vehicles affected) and soon to roll out some time in October. This is regarding the gas struts on our vehicles rear hatch. This is a notice to Mazda techs about the inspection process as well as the letter that explains the recall. I mentioned this in another thread but I have posted PDFs of what was issued to Mazda technicians. Currently no accidents have been reported and that may be due to the fact that our cars are too new to corrode the gas struts but same cannot be said about the 3s and 5s.
Attached Files
File Type: pdf 9916H_Liftgate_Stay_Damper_FAQs.pdf (27.1 KB, 927 views)
File Type: pdf Microsoft Word - 9916H_Damper_Inspection_09-15-2016.pdf (129.7 KB, 437 views)
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Old 09-22-2016, 03:51 AM
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Thanks for the heads up Snoogie. While it doesn't effect me (I hope), it's nice to see info like this posted.

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Old 09-22-2016, 07:26 AM
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I don't see how a fault like this can be regional. I suspect we are all inviolved as long as the law of the country protects us.

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Old 09-24-2016, 05:23 AM
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The information I have says it involves 2.2 million cars worldwide. So, it appears everyone in the world who has a Mazda made since 2013 with a rear hatch liftgate will be getting a notice sooner or later.

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Old 09-28-2016, 02:07 AM
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I do not think this applies to the '17s (as of now).

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Old 09-28-2016, 02:48 AM Thread Starter
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Correct skyking, this recall only affects up to 2016 (I do periodic checks for any updates) with the affected serial numbers located on the gas struts. This recall should start being mailed out starting in about 2 weeks or so (not 100% on time) from today. But as most "part replacement" type recalls, you will be mailed your letter in batches so contact your dealer when you receive your letter and do not be like many customers thinking "oh you have a lot back there just give me a set" as that is not how these things work (these parts are VIN tied and are recorded as such). I can't tell you how many people do this with our airbag recall (thanks takata).

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Old 09-28-2016, 05:47 AM
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Thank you so much Snoogie. I guess I do not need to be concerned with this particular issue then. Instead, I'll need to be getting my wife's RAV4 back to the dealer soon for the seat belt recall.

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