How to get the latest Map? - Mazda CX3 Forum
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post #1 of 21 Old 12-28-2015, 05:05 PM Thread Starter
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How to get the latest Map?

Is it require to remove the SD card to update it by laptop? Happy New year!!
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post #2 of 21 Old 12-28-2015, 05:24 PM
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Happy New year to you too!

Yes I just updated mine and it requires plugging the SD card into a computer. You need to download/install the Mazda Toolbox application for Windows or Mac. Once you install the software and plug in your SD card, you will be prompted to create an account and it'll guide you from there.

Go here to get the software: https://mazda-na.naviextras.com/shop/portal/downloads

I'm not sure if "mazda-na" means this is for North America only or not, so it might be different for other regions. Hopefully someone else can confirm.

Last edited by greaseman85; 12-28-2015 at 05:27 PM.
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post #3 of 21 Old 12-28-2015, 08:09 PM Thread Starter
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Originally Posted by greaseman85 View Post
Happy New year to you too!

Yes I just updated mine and it requires plugging the SD card into a computer. You need to download/install the Mazda Toolbox application for Windows or Mac. Once you install the software and plug in your SD card, you will be prompted to create an account and it'll guide you from there.

Go here to get the software: https://mazda-na.naviextras.com/shop/portal/downloads

I'm not sure if "mazda-na" means this is for North America only or not, so it might be different for other regions. Hopefully someone else can confirm.
It took 1hr 50 mins to install the files in the SD card. Thx !
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post #4 of 21 Old 12-28-2015, 09:06 PM
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I'm glad we can update the maps ourselves free for 3 years.

The Infotainment system firmware software can only be updated at the dealer.

Next map update usually is in March/April
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post #5 of 21 Old 06-26-2016, 09:40 PM
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Originally Posted by riosx2013 View Post
I'm glad we can update the maps ourselves free for 3 years.

The Infotainment system firmware software can only be updated at the dealer.

Next map update usually is in March/April
Have you been able to get a recent map update? I'm in the UK and have tried twice recently, via the Toolbox app, and there isn't a new version available The label text file in the root area on my SD card is dated Oct 15th 2015.

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post #6 of 21 Old 06-27-2016, 03:35 PM
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No new updates for me either, and I updated mine back in December I believe.

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post #7 of 21 Old 06-27-2016, 05:29 PM
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I did get a response from the European Mazda Hands Free Support team :-

"Generally, there are two updates per year, however we do not know when the next update will be available. We kindly ask you to check the Toolbox regularly ................. We apologize for the unsatisfying response."

Sure was unstatisfactory !!! Would have hoped they'd find out why there is a delay and get some idea of when it would be released. Especially when on the Naviextras website it clearly states 'These map updates will be released twice each year in the autumn and spring.'

I will be replying to the Hands Free Support asking for more information and will post here if I get any.

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post #8 of 21 Old 06-27-2016, 07:11 PM
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I heard a rumour which I hope is true. This rumour indicates that Mazda is rewriting the firmware to allow for Apple Car Play and Android Drive. But that was a couple of months ago and I have not seen anything since to substantiate it.

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post #9 of 21 Old 06-27-2016, 08:23 PM
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Mazda is an expert at giving non-answers.

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post #10 of 21 Old 06-29-2016, 03:59 PM
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Referring to an earlier post of mine, today I received a 2nd response from the Mazda Handsfree Support team but it was just as unsatisfactory as their first - this time it was :-

"We understand your frustration, however we are unable to offer a different response. Once the map update is released it still needs to be approved by many different departments. In this case we kindly ask you to contact your dealer or Mazda directly for more information."

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